Deleting/Changing A Domain Name

Tucana NG allows you to delete a registered domain name within a Money Back Grace Period (often up to 3-days depending on the domain name bought).

Money Back Grace Period is the total number of days after a domain name registration, during which you may delete a domain name to receive refund.

To do this, you simply need to contact our support team via ticket and verify your identity. This is to ensure the right/verified user is deleting the domain.

You may also contact our support team at support@tucana.ng to place your request and know the status of your request.

N.B. Deleting a domain name will immediately disable any services associated with the domain name such as:

  • Any website running on the domain name would stop working.
  • Email accounts configured for the domain name will also stop working.

 

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